Refund policy

Return & Refund Policy

EVERÉ by June Florist takes great care in preparing and presenting every preserved floral arrangement.

Due to the delicate and handcrafted nature of our preserved flowers, all products are considered final sale once delivered or collected. We do not accept returns or exchanges due to change of mind, personal preference, or minor variations in colour, shape, size or arrangement.

As each arrangement is handcrafted, slight variations from the product images may occur. These natural variations are part of the uniqueness of each EVERÉ creation and are not considered defects.

If your order arrives damaged, incorrect, or with a significant quality issue, please contact us within 24 hours of receiving your order. Please provide your order number together with clear photographs of the product and packaging so that our team can assess the issue.

Where the issue is confirmed to be our responsibility, we may, depending on the circumstances, offer a replacement, store credit, or refund.

For cancellations or changes to an order, please contact us as soon as possible. Once an order has entered preparation, production or delivery, cancellation or modification may no longer be possible.

For assistance, please contact us at hello@juneflorist.com.sg